Crisis and Disaster Unit
About the Unit
The composition of the crisis management team varies from one organization to another depending on its size and the type of threat and potential danger, and in general it consists of a group of specialized experts from different sectors of the organization who are related to the crisis, taking into account the appropriate number. Specialists believe that the smaller the number of the team, the better, and the ideal number from his point of view ranges from seven to ten people from different disciplines as follows: Legal counsel, technical experts, financial specialists, telecommunications specialists, administrative and organizational specialists, and the organization's chief executive officer or his representative. Sometimes it is necessary to use external consultants to assist the team in dealing with the crisis.
Duties and Responsibilities
Pre-crisis procedures:
Oversee policy development
Develop and confirm procedures
Participate in plan preparation
Participate in plan training.
Selecting the crisis management center
Overseeing the preparation of the center
Selecting crisis management team members
Participating in the training of personnel
Preparing and reviewing supplies and resources
Ensuring that supplies and resources are assembled
Ensuring that rest, food, and treatment areas are prepared
Actions during a crisis:
Creating work schedules for the crisis management team
Defining tasks, especially small ones
Focusing on core issues, not symptoms
Achieving control over work flow
Following organizational policies and procedures
Innovating when needed and not following regulations
Making sure information is available to the whole team
Reviewing all media reactions
Rechecking and validating information
Assisting victims and their families
Organizing and overseeing business performance
Post-crisis procedures:
Evaluate the effectiveness of plans and make adjustments
necessary in light of new experience
Evaluate the adequacy of procedures and revise them
Evaluate personnel performance and reward those who deserve it
Review personnel reports
Evaluate equipment and training
Arrange return and recovery routes
Assist victims
Maintain records of events
Maintain manuscripts
Qualification Requirements
Faculty member.
Spend an interval of at least 8 years in a position of the immediate lower grade.
Passing the necessary training provided by the university (crisis management courses).
Spend an interval of at least 8 years in a position of the immediate lower grade.
Passing the necessary training provided by the university (crisis management courses).
